Refund policy
All Sales Are Final
Every givvSpirit product is made to order just for you. Because each item is custom-printed at the time of purchase, we are unable to accept returns or exchanges for reasons such as incorrect sizing, change of mind, or buyer's remorse. We strongly encourage you to review our Size Guide before placing your order.
Defective or Damaged Items
We stand behind the quality of every product. If your order arrives with a manufacturing defect, printing error, or was damaged in transit, we will make it right — at no cost to you.
To be eligible for a reprint or refund, you must:
- Contact us within 30 days of the delivery date
- Provide your order number and a clear photo showing the defect or damage
- Send your request to support@givvspirit.com
Once we review your claim, we will arrange a reprint or issue a full refund at our discretion.
Non-Eligible Claims
The following are not eligible for a refund or reprint:
- Incorrect size ordered (please refer to our Size Guide)
- Normal wear and tear
- Damage caused by improper care or washing
- Claims submitted more than 30 days after delivery
Questions?
If you have any questions about your order, please reach out to us at support@givvspirit.com. We're here to help and want every givvSpirit experience to reflect the care and faith behind this brand.